Privacy policy

Privacy Policy

Last updated: August 13, 2026

Mazeeg LLC operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Mazeeg LLC is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase or other transaction through the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described below.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies or can reasonably be linked to you or another person. Personal information does not include information that has been collected anonymously or de-identified so that it cannot reasonably identify or be linked to you.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:

Contact details, including your name, billing address, shipping address, mailing address, phone number, and email address.
Financial information, including payment card information, financial account information, transaction details, form of payment, payment confirmation, and other payment details.
Account information, including your username, password, security questions, preferences, and settings.
Transaction information, including products you view, place in your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as information about past transactions.
Communications with us, including information you provide when contacting us or submitting a customer-support inquiry.
Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.
Usage information, including information about how and when you interact with or navigate the Services.
SMS and mobile messaging information, including your mobile phone number, messaging preferences, SMS opt-in status, text-message consent records, and information related to messages sent to or received from you.

Personal Information Sources

We may collect personal information from the following sources:

Directly from you, including when you create an account, visit or use the Services, place an order, communicate with us, consent to receive text messages, or otherwise provide us with personal information.
Automatically through the Services, including from your device when you use our products or services, visit our website, or interact with cookies and similar technologies.
From service providers that provide technology or services on our behalf.
From partners or other third parties, as permitted by applicable law. This source does not include text messaging originator opt-in data and consent, which will not be obtained from third parties for marketing or promotional purposes.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use personal information for the following purposes:

Provide, Tailor, and Improve the Services

We use your personal information to provide the Services, including to:

Process payments and fulfill orders.
Arrange shipping and delivery.
Process purchases, returns, exchanges, and cancellations.
Create, maintain, and manage your account.
Remember your preferences and products you may be interested in.
Send notifications related to your account or transactions.
Facilitate customer reviews.
Provide customer support.
Tailor and improve the Services.
Recommend products related to your interests or previous purchases.

Marketing and Advertising

Where permitted by law and consistent with the preferences and consent you have provided, we may use personal information to send marketing, advertising, or promotional communications by email, text message, or postal mail.

We may also use certain information to display advertisements for products or services on the Services or other websites, including advertisements based on products you previously viewed, placed in your cart, or purchased.

Security and Fraud Prevention

We may use personal information to:

Authenticate your account.
Provide a secure shopping and payment experience.
Detect, investigate, prevent, or respond to fraudulent, illegal, unsafe, or malicious activity.
Protect our customers, the public, and the Services.
Enforce our terms and policies.

You are responsible for keeping your account credentials secure. We recommend that you do not share your username, password, or other account-access information with anyone else.

Communicating with You

We may use your personal information to:

Respond to questions and requests.
Provide customer support.
Send information regarding your orders, account, or transactions.
Maintain our business relationship with you.
Provide communications that you request or consent to receive.

Legal Reasons

We may use your personal information to:

Comply with applicable laws and legal obligations.
Respond to valid legal processes or requests from law enforcement or government agencies.
Investigate or participate in litigation, civil discovery, or other legal proceedings.
Enforce or investigate potential violations of our terms, policies, or agreements.
Protect or defend our rights, property, customers, or Services.

SMS and Mobile Messaging

When you provide your mobile phone number and consent to receive SMS or text messages from Mazeeg LLC, we collect and use that number, your messaging preferences, and a record of your consent solely to send messages consistent with the consent you provided and to maintain required consent and opt-out records.

Information we collect when you opt in to SMS messages may include:

Mobile phone number (required for messaging)
Name (if you provide it)
Email address (if you provide it)
SMS opt-in status and text-message consent records
Any additional information you voluntarily provide

This information is collected to deliver the SMS messages you have consented to receive and to maintain a record of your consent. We retain this information for as long as you remain opted in, plus a reasonable period afterward to respond to support requests or comply with legal record-keeping requirements.

Depending on the consent you provide, messages may include:

Customer-service communications
Responses to inquiries
Order and delivery updates
Account notifications
Appointment reminders
Follow-up communications
Other informational communications related to our products or services

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Mobile phone numbers, SMS opt-in information, and text-message consent will not be sold, rented, shared, or transferred to any third party, affiliate, partner, or lead generator for their own marketing or promotional purposes.

We may use telecommunications carriers and messaging-platform providers solely to transmit and deliver text messages on our behalf. These providers may process mobile information only as necessary to provide the messaging service and are not permitted to use mobile information for their own marketing or promotional purposes.

Consent to receive SMS messages is not a condition of purchasing any goods or services.

Message frequency may vary. Message and data rates may apply.

Opt-Out. You may opt out of receiving text messages at any time by replying STOP. After you reply STOP, you will receive one confirmation message and will not receive further SMS messages from us. For assistance, reply HELP or contact us at mazeegllc@gmail.com or +1 904-902-8914.

How We Disclose Personal Information

Mobile phone numbers, SMS opt-in information, and text-message consent will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. The disclosure categories below do not apply to text messaging originator opt-in data and consent.

We may disclose other personal information (excluding text messaging originator opt-in data and consent) in the following circumstances:

Shopify, vendors, and service providers. We may disclose personal information to Shopify and vendors or service providers that perform services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, order fulfillment, shipping, fraud prevention, website hosting, and communications delivery. These parties may process information only as needed to provide those services.
Business and marketing partners. We may disclose certain personal information, other than mobile phone numbers and SMS opt-in data, to business and marketing partners to provide marketing services and advertise to you. For example, we may use Shopify to support personalized advertising through third-party services based on your activity across different merchants and websites. These partners will process information in accordance with their own privacy notices. This category does not include text messaging originator opt-in data and consent, which will not be shared with any third parties.
Disclosures you direct or authorize. We may disclose information when you direct or request us to do so or otherwise consent to the disclosure, such as when information must be provided to ship products to you or when you use social-media widgets or login integrations. This does not include sharing SMS opt-in data or consent for marketing or promotional purposes.
Affiliates. We may disclose certain personal information, other than mobile phone numbers and SMS opt-in data, to our affiliates or within our corporate group for legitimate internal business purposes. Affiliates are not permitted to use mobile information for marketing or promotional purposes.
Business transactions. We may disclose personal information in connection with a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar transaction, except that text messaging originator opt-in data and consent will not be sold or transferred for marketing or promotional purposes.
Legal obligations. We may disclose personal information to comply with subpoenas, search warrants, court orders, government requests, or other valid legal obligations.
Protection and enforcement. We may disclose personal information to enforce applicable terms or policies and to protect or defend the Services, our rights, our property, our customers, or others.

We may use telecommunications carriers and messaging-platform providers solely to transmit and deliver messages on our behalf. These providers are not permitted to use mobile information for their own marketing or promotional purposes.

Depending on where you reside, you may have the right to direct us not to share certain personal information for targeted advertising. You may exercise those rights through the options made available through the Services or by contacting us.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information regarding your access to and use of the Services in order to provide and improve the Services.

Information you submit through the Services may be transmitted to and processed by Shopify and service providers that may be located in countries other than where you reside, as necessary to provide and improve the Services.

To help protect, operate, grow, and improve our business, we may use Shopify features that incorporate information obtained from your interactions with our store, Shopify, and other merchants.

In these circumstances, Shopify may be responsible for processing certain personal information, including responding to certain requests to exercise privacy rights related to Shopify’s processing.

You may review the Shopify Consumer Privacy Policy and Shopify Privacy Portal to learn more about Shopify’s processing practices and any rights that may be available to you.

Nothing in this Privacy Policy, including this Shopify section, permits Shopify, its partners, affiliates, or any other third party to use your mobile phone number, SMS opt-in information, or text-message consent for their own marketing or promotional purposes.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, except with telecommunications carriers and messaging-platform providers solely as needed to deliver messages you requested or consented to receive.

Shopify or another service provider may process mobile information only as necessary to operate our store, maintain consent and opt-out records, administer our communications, or deliver messages requested by or consented to by you.

Third-Party Websites and Links

The Services may contain links to websites or online platforms operated by third parties.

If you follow a link to a website that is not affiliated with or controlled by us, you should review that website’s privacy and security policies and other terms and conditions.

We do not guarantee and are not responsible for the privacy, security, accuracy, completeness, or reliability of third-party websites or platforms.

Information you provide in public or semi-public areas, including information shared through third-party social-networking platforms, may be viewable by other users of the Services or users of those third-party platforms.

The inclusion of a link does not, by itself, imply our endorsement of the third-party platform, its content, or its owner or operator.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority in the applicable jurisdiction.

If you are the parent or guardian of a child who has provided personal information to us, you may contact us using the information provided below to request that it be deleted.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we sell or share, as those terms are defined under applicable law, personal information belonging to individuals under 16 years of age.

Security and Retention of Your Information

No security measures are perfect or impenetrable, and we cannot guarantee absolute security.

Information you send to us may not be secure while in transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information.

We protect user information through measures that may include:

Encryption in transit (TLS / HTTPS) for data transmitted through the Services
Access controls limiting data to authorized personnel on a need-to-know basis
Secure third-party processors, including Shopify, payment processors, and messaging-platform providers, each of which maintains industry-standard security practices
Retention of SMS consent and opt-out records as required for legal and carrier compliance

How long we retain personal information depends on several factors, including whether the information is needed to:

Maintain your account.
Provide the Services.
Process transactions.
Maintain records of SMS consent and opt-out requests.
Comply with legal obligations.
Resolve disputes.
Prevent fraud.
Enforce contracts, terms, and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights regarding your personal information.

These rights are not absolute, may apply only in certain circumstances, and may be limited or denied as permitted by applicable law.

Right to Access or Know. You may have the right to request access to personal information we hold about you and information about how it is collected, used, or disclosed.
Right to Delete. You may have the right to request that we delete personal information we maintain about you, subject to applicable exceptions.
Right to Correct. You may have the right to request that we correct inaccurate personal information we maintain about you.
Right of Portability. You may have the right to receive a copy of certain personal information we hold about you and request that it be transferred to a third party, subject to applicable exceptions.
Right to Opt Out of Sale, Sharing, or Targeted Advertising. Depending on where you reside, you may have the right to opt out of the sale or sharing of personal information or the processing of personal information for targeted advertising, as those terms are defined under applicable privacy laws.

You may exercise applicable rights using the options made available through the Services or by contacting us.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, we may treat the signal as an opt-out request for the device and browser you use where required by applicable law.

If we can associate the device sending the signal with a Shopify account, the opt-out request may also be applied to that account.

Other than Global Privacy Control signals where legally required, we may not recognize other “Do Not Track” signals sent by your browser or device.

Managing Communication Preferences

We may send promotional emails or text messages where permitted by law and consistent with the preferences and consent you have provided.

You may unsubscribe from promotional emails using the unsubscribe option included in those emails.

You may opt out of SMS or text messages at any time by replying STOP. For assistance with SMS messages, reply HELP.

Your decision to opt out of SMS messaging will not affect your ability to purchase goods or receive services from us.

After opting out of promotional communications, we may continue to send non-promotional communications where permitted, such as communications regarding your account, existing orders, transactions, customer-service requests, security issues, or legal notices.

Exercising Your Rights

You may exercise applicable privacy rights through the Services or by contacting us using the information provided below.

To learn more about how Shopify uses personal information and the rights that may apply to information processed by Shopify, you may review Shopify’s privacy resources.

We will not discriminate against you for exercising applicable privacy rights.

We may need to verify your identity before processing a request, as permitted or required by law.

Where permitted by law, you may designate an authorized agent to make a request on your behalf. Before accepting a request from an authorized agent, we may require proof that you authorized the agent to act for you, and we may require you to verify your identity directly with us.

We will respond to valid requests within the period required by applicable law.

Complaints

If you have a complaint about how we process personal information, please contact us using the information provided below.

Depending on where you live, you may have the right to appeal a decision regarding a privacy request or submit a complaint to your local data-protection authority.

International Transfers

We may transfer, store, and process personal information outside the country where you live.

When required, transfers of personal information outside the European Economic Area or United Kingdom will rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses, an applicable United Kingdom transfer mechanism, or another legally recognized safeguard.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices or for operational, legal, or regulatory reasons.

When we update this Privacy Policy, we will post the revised version on this website, update the “Last updated” date, and provide any notice required by applicable law.